Suzanne Carasso, MBA, MT (ASCP)
Suzanne is a healthcare consultant who lives and works in Salt Lake City, Utah. A medical technologist by trade, Suzanne leveraged extensive technical and managerial experience in the clinical lab to transition into consulting 12 years ago. She is currently employed by ARUP Laboratories.
The scope of Suzanne’s consulting work includes advising healthcare organizations about ways in which to successfully make the transition from volume- to value-based healthcare. Across the industry, Suzanne works closely with laboratory and outreach professionals to provide insight about the impact of declining reimbursement, the increasing importance of cost control, and the new imperative to demonstrate sustainable value. Specific areas of expertise include business planning for integration and consolidation of laboratory services, evaluation of traditional versus new laboratory models, and outreach development.
Suzanne also speaks at regional and national laboratory meetings and is a published author in a variety of healthcare journals.
Suzanne Carasso, MBA, MT (ASCP)
Suzanne is a healthcare consultant who lives and works in Salt Lake City, Utah. A medical … Read More
Ellen J. Dijkman Dulkes, MS, MT (ASCP)
Ellen J. Dijkman Dulkes, MS, MT (ASCP), Outreach Services Manager, Department of Pathology and Laboratory Medicine, Dartmouth-Hitchcock
Ellen J. Dijkman Dulkes is the outreach services manager at … Read More
Mr. Francis is currently president and founder of Clinical Laboratory Sales Training, LLC, a training and development company that helps lab representatives sell their lab’s testing services. Activities include classroom instruction, field coaching and phone consultations pertaining to sales strategy. Previous clients have been ARUP Lab, Cleveland Clinic Laboratory, Geisinger Health System, Legacy Health, South Bend Medical Foundation, plus many others.
Mr. Francis has written more than 40 articles pertaining to selling within the lab industry, and many have been published in industry journals. Mr. Francis has been an invited guest speaker to numerous industry conferences and national webinars.
Peter Francis, President/Founder at Clinical Laboratory Sales Training, LLC
Peter Francis has spent his entire 45-year career in the reference … Read More
Kiran Ganda, MBA, Director of Product Marketing, Precision Medicine, Sunquest Information Systems
Kiran is responsible for planning, developing, and implementing marketing … Read More
Jane M. Hermansen,
Jane is President of the international Clinical Laboratory Management Association (CLMA). She has contributed to the laboratory industry by presenting at over 100 state and national professional meetings, has written numerous articles for industry publications, and has personally trained over 1,800 laboratory professionals in the art of customer service. Her experience includes clinical research, process engineering, consulting, training and facilitation and project management.
Jane M. Hermansen MBA, MT(ASCP), Manager, Network and Outreach Development, Mayo Medical Laboratories, Rochester
Jane Hermansen has over 30 years of clinical laboratory experience, within community hospital and … Read More
J.D. has over 28 years of experience in leading sales and marketing teams as well as developing integrated marketing initiatives in the diagnostic and medical device industry. His experience spans strategic planning, new sales growth, business development, operations, deal structuring, profitability, performance improvement and talent recruitment. Additional experience includes developing sales tools, budgeting, forecasting, compensation plans, managed care contracts and commercialization of emerging diagnostic, molecular and bio-marker technologies.
J.D. holds a Bachelor of Arts in both Communications and Business from the University of Iowa.
- Accumen – VP of Global Outreach, responsible for the development and execution of the outreach sales excellence offering to leading health systems across the country. Prior to this he led the overall sales growth strategy for ACL Laboratories (Advocate Healthcare / Aurora Healthcare jointly owned laboratory), which is one of the largest integrated hospital system laboratories in the country. He has consistently delivered top line outreach growth for his clients, creates and deploys the necessary playbook/tools to compete, recruited top sales talent and led all ACO and health plan partnerships. He is currently developing an outreach execution strategy that combines Accumen’s core offerings with potential channel partnerships.
- Eisner USA – Principal and Vice President of Operations. Managed strategic relationships and company operations that specialized in the delivery of new and innovative surgical devices. Experience included new product launch, international outsourcing, supply chain management, P&L accountability and formulating budgets for the commercialization process. Functional areas of management included quality assurance, FDA compliance, human resources government affairs and customer service. Raised capital and led all financing and funding efforts. Negotiated corporate partnerships, licensing arrangements and global distribution agreements.
- Home Access Health Corp. – Vice President that led the coordination, functional management and leadership of all sales and marketing activities for Home Access Health. Executed national agreement with the American Diabetes Association (ADA) that led to high visibility for a new diabetes screening product and launch. Directed and executed exclusive arrangement with CVS Caremark’s disease management program to effectively screen and monitor diabetic patients using the medical device test kits and extensive call center.
- Quest Diagnostics – Executed the strategic sales direction and market strategy for Chicago’s $300 million dollar business unit. Developed and negotiated National Health Plan and ACO contracts, as well as led the executive leadership team in the development of the annual business unit strategy plan.
J.D. Kirchberg, VP of Global Outreach at Accumen
J.D. Kirchberg, is the Vice President of Global Outreach at Accumen and leads the overall outreach … Read More
Ms. Neiduski was the Director of Laboratory Operations with Quest Diagnostics where she oversaw technical operations of the Cambridge business unit processing 17,000 requisitions per night, developed management team members, and was responsible for 185 FTEs and operating revenues of $210 million/year. She has also led projects ranging from multi-laboratory consolidations and laboratory design and renovations, to interim management and information systems installations. She has extensive experience as an Laboratory Consultant and has provided interim management expertise, conducted regulatory compliance audits and remediation, and performed operations assessments and general consulting assistance for several nationally recognized firms as well as private clients. Ms. Neiduski has also helped clients regain regulatory accreditation from the Centers for Medicare and Medicaid Services, resolving deficiencies and implementing regulatory compliance. She has functioned as the project manager for several laboratory information systems installations and has lead numerous improvement projects using Six Sigma tools.
Ms. Neiduski has also served as a team member of a national, interdisciplinary team whose purpose was to define the future organizational structure of one of the largest laboratory companies in the country.
Ms. Neiduski holds a Master’s degree in Business Administration from Assumption College, a B.S. degree in medical technology from the University of Massachusetts and Certificates in healthcare and laboratory management.
Ellen Neiduski, Managing Director, FTI Consulting
Ellen Neiduski is a Managing Director at FTI Consulting and is based in Brentwood, TN. She is part of the Health Solutions practice … Read More
Mr. Wachler is recognized as a Fellow of State Bar of Michigan Health Care Law Section. He previously served on the Editorial Board of the ABA Health Law Section publication The Health Lawyer, and has also served as Vice Chair of the ABA Health Law Section Payment and Reimbursement Interest Group, Vice Chair of the ABA Health Law Section Healthcare Policy Task Force.
Andrew B. Wachler, managing partner, Wachler Associates
Andrew B. Wachler is a partner with Wachler & Associates, PC, and has been practicing healthcare law for over 30 years. He counsels … Read More